About Order
What payment methods are available?
You can pay using credit cards (VISA, Mastercard, AMEX), Shop Pay, PayPal, Apple Pay, Google Pay, and convenience store payments.
Do you ship outside of Japan?
Currently, we do not ship outside of Japan, but we plan to start shipping globally soon. Please contact us for more info.
Can I return or exchange items?
We accept returns and exchanges within 7 days of product arrival for unused items only. There are conditions for returns and exchanges, so please refer to ourRefund Policy for details.
Shipping Policy
How long will it take to receive my order?
Orders are shipped by the next business day after the order date. Within Japan, it should take approximately 2 business days to receive your order.
How much is the shipping fee?
Shipping is free for Japan nationwide.
Others
Do you have physical stores?
Yes, we have a flagship store called Nimbus located in Fukui Prefecture.
- Nimbus Store:
1-1-36 Motomachi, Katsuyama City, Fukui Prefecture 911-0804, Japan